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Start/End Dates: 7/20/2020 - 7/19/2021
Tax Work Location: Anywhere in India
Contract: 1 year
Job Description: ITOM (OpsRamp) Solutions Architect
Open Position: 5 positions
Remote through Sept then in office
The OpsRamp Solutions Architect will work with both customers and the OpsRamp technical implementation team to ensure OpsRamp is delivered in a consistent, high quality manner that can be continually improved through repeated experience at multiple customers. This includes developing clear and concise requirements, ensuring the team is working towards the correct solution and that any potential gap or issue is identified and brought to the attention of the correct OpsRamp team members and addressed quickly. The Solutions Architect will support the delivery team and contribute to the technical implementation.
The Solutions Architect will work closely with key players, to build strong working relationships as a trusted advisor. Additionally, the Solutions Architect needs to look to the future, ensuring OpsRamp is aware of any current challenges and/or growth where potential OpsRamp solutions can be proposed.
This role is responsible to liaise with internal and external parties to solve infrastructure problems, provide technical advice to management and ensure that the infrastructure is stable.
Required Technical Background: